About a month ago I got a survey from Arsenal. Arsenal do a LOT of surveys. Usually they are about your experience at a match. How was the process of buying tickets? How was the process of loading your digital pass? Were the stewards pleasant and helpful? How was the food? You get the picture.

But this one was different. To paraphrase, because I wasn’t planning to write about this and can’t recall the exact details of the questions, it wanted to know have I ever heard racist chanting or speech at the Emirates? Have I ever heard misogynistic or homophobic speech? Mistreatment of the disabled? Tragedy chanting? This last one I think is unique to football. It is chanting and taunting about tragedy that happened to football supporters or players. For example, the Hillsborough disaster, where dozens of Liverpool supporters were killed in 1989, has been the subject of taunting by supporters of other clubs.

In this survey, I was able to honestly respond that I’ve never heard any of those things while attending a match. However, the survey had one more question. Have I ever heard bad language at the Emirates?

Well, yes, I have indeed.

And, the survey wanted to know, did I know how to report this bad language to the club?

Er, no, I did not.

Never let it be said that Arsenal is not sincere in its efforts to make sure you understand you’ve been heard. In a useful touch before the Manchester United match last Wednesday, the Arsenal announcer explained at the outset of the match how this could be reported. You can text a number and tell them the seat number of the person producing the bad behavior.

Good to be educated.

The match had quite a late start, probably to work through issues of getting people to the match with public transportation on a night when there would be evening rush hour and when there were several matches in London. We had to get creative anyway because the normal route was just a no-go due to all the fans trying to get the stadium.

We were rewarded with what I perceive as an unusual light show show before the match. From our seats high in the Clock End the fire cannons were producing flame so big that we could feel the heat.

We were closer to the opposition fans than ever before, which means we were part of several critical sections responsible for being alert to drowning them out. It was challenging because they appeared to be feeling energetic.

If I’m being honest it wasn’t the most exciting match. Manchester United seemed pretty committed to slowing down the match and breaking up any action and usually when someone tries that, they are able to succeed. But Arsenal have a not-so-secret weapon that works even in this case. We are able to score from corner kicks more often than any other team. And when working against a team that is trying to break down flow, we tend to get lots of chances to take corner kicks.

Anything I might say about why Arsenal is so good at scoring from corner kicks is a waste of typing. In this morning’s The Athletic there was as comprehensive an analysis as you might ever want. Even I, who am deeply interested in this topic, started skimming the article after about two yards of scrolling.

The fact is, even if you know Arsenal are good at corner kicks and you know exactly why Arsenal are good, it’s still very hard to stop us.

Not long after half time, Arsenal had a chance at a corner kick. My husband and I were probably seated about as far away from that action as you could possibly be in the stadium, but we couldn’t fail to see Decan Rice’s inch perfect kick and Jurrien Timber’s expert glancing header into the net.

That helped open the match up as Manchester United sought an equalizer, much to Arsenal’s advantage. Even so, the next goal was also from an Arsenal corner kick in the 73rd minute. In this case, I could see Bukayo Saka’s lovely kick but how it ended up in the goal was more mysterious. There was a weird delay from the point of impact before the Arsenal fans in the North Bank put up a giant cheer. After the match I could understand why. The original kick ended up on Thomas Partey’s head, which he hit so hard it bounced off William Saliba’s butt and into the goal.

Happenstance? Saliba celebrated so thoroughly that you would have sworn that means of scoring actually was the plan.

In any case, that left about 20 minutes of breathing room with Manchester United looking like they would not be able to score a goal even if there were six days available.

Although it is often the case that fans chant and we can’t tell what they are saying, what happened next was perfectly clear. At least 50,000 people in the stadium started singing, “You’re f*cking shit, you’re f*cking shit, you’re f*cking shit, you’re f*cking shit!”

Now, recall that we now know how to report such behavior to the club. In this case, we were all saved the effort. It would be impossible for the club not to be able to report it to itself.